BRP will not accept returned merchandise without the prior approval in the form of an RA number. Packages will be refused without a valid RA #!! Requests must be made within 10 days of receipt of merchandise. Refused orders and/or returns made without exchanges shall be subject to a 20% restocking fee. Merchandise must be returned pre-paid. BRP will not accept any returns sent COD. Sorry, we cannot refund shipping charges for any returns or exchanges.
All returned merchandise must be in its original, new, unused and sellable condition including its original packaging, instructions, etc. Following these guidelines will prevent any unnecessary charges. Special Orders are non returnable.
To receive your RA #, please Contact us at (800) 834-9363 M-F from 8:30 – 5:30 CMT or email us at email@example.com and include the following information:
* Original order number
* Reason for return of each item
* Copy of original invoice
All returns and exchanges must have a Return Authorization Number assigned from BRP - Billet Racing Products prior to shipping the merchandise back to BRP. All returns or exchanges must be made within 30 days of original purchase. Items will not be exchanged if original packaging is opened or damaged or the item has been installed or is not in sellable condition. If merchandise is sent back to BRP and does not fall within these guidelines, no return or exchange will be granted, and the merchandise will be billed freight and sent back to you. This determination is at our discretion.